Skivee Pass Terms & Conditions

Skivee Pass is free. You join automatically when you create a skivee.mv account, and by creating that account you accept these terms.

Membership is personal to you and tied to your mobile number. Points, tier status and rewards cannot be transferred, sold, gifted, pooled with another member, or exchanged for cash.

One membership per person. Where we identify duplicate accounts held by the same person, we may merge them or close all but one.

You earn 1 Skivee Point for every MVR 1 you spend on products, multiplied by your tier rate.

Points are calculated on the value of the products in your order after any discount, promotional code or reward has been applied. Delivery charges and GST do not earn points.

Your earn rate is the tier you hold at the moment you place the order. If an order moves you into a higher tier, the new rate applies from your next order.

Points are credited when your order is paid. Orders placed as a guest, without signing in, do not earn points and cannot be credited later.

You also earn 100 points, once, for completing your profile.

Your tier is set by your lifetime spend with us and is recalculated automatically after each order.

Tier status is retained while your account remains active. It may be reduced if orders that qualified you are cancelled or refunded.

Every 1,000 points you earn converts automatically into a MVR 10 reward. The 1,000 points are deducted from your balance when the reward is issued. One point is therefore worth MVR 0.01.

Rewards are applied at checkout against the value of your products. They cannot be exchanged for cash, used to pay delivery charges, or applied to an order already placed.

One reward may be used per order. Some promotional codes cannot be combined with a reward; where that applies it is stated when you enter the code.

Rewards expire three months after they are issued. Expired rewards cannot be reinstated and the points that created them are not returned.

Your points expire if your account has no purchase or reward activity for 12 consecutive months. When that happens your entire points balance is reduced to zero.

Any purchase, or the issue of a reward, resets the 12-month period. Signing in, browsing, or updating your details does not.

If an order is cancelled or refunded, the points you earned on it are deducted from your balance, and your lifetime spend and tier are adjusted accordingly.

Any reward you used on that order is returned to your account with at least one month of validity remaining.

Any unused reward that was issued because of that order is withdrawn, and the points that created it are returned to your balance.

If you have already used points or rewards that a refund reverses, your balance may become negative. It will return to positive as you earn again. We will not ask you to pay the difference.

A promotional code used on a cancelled order is treated as used. If we cancelled the order rather than you, contact us and we will reissue it.

You may close your account at any time by contacting us. Closing it forfeits all points and unused rewards, without compensation.

We may suspend or close a membership, and cancel its points and rewards, where we reasonably believe the programme has been abused — including fraudulent orders, duplicate accounts, resale of rewards, or systematic ordering and returning to accumulate points.

We may change these terms, the earn rates, the tier thresholds, or the value of a point. Where a change reduces the value of points you have already earned, we will give at least 30 days' notice by email and on this page before it takes effect.

We may withdraw Skivee Pass entirely with 90 days' notice, during which you may continue to use rewards you already hold.

Skivee Pass points are not property, have no cash value, and do not constitute a deposit, credit balance, or financial product.

These terms are governed by the laws of the Republic of Maldives.

Questions about your balance or these terms: hello@skivee.mv